A short thought piece from PA Consulting proposes that less money, fewer students and increased competition  might produce  three types of university.

• The oligarchs, a small super league of large, research-intensive universities such as Cambridge, Oxford, Imperial, UCL and Manchester operating on a global level
• The innovators, those institutions that are developing enterprising ways of doing business and engaging with students, employers and other client groups, and hence will be able to grow new sources of revenues
• The zombies, those institutions that are unable or unwilling to invest in change and hence risk finding themselves in a spiral of decline, characterised by continuous cost-cutting and retrenchment.

As always the oligarchs seem to be the winners, but there’s a huge area to compete in around work based, part time, flexible or employer engaged learning, as well as creating a distinctive offer for on campus students. After all, no-one want to be :

For the last two weeks the University has been engaged in Staff Fest – a fortnight of activities with the overall heading of “New Horizons”. Lots to choose from, including snake handling, macaroon making and the Motorsport team’s pitstop challenge. This blog article will not cover any of those sadly – I don’t like snakes, can’t bake, and didn’t fancy trying to do quick wheel changes in a suit and tie – but here’s a few notes on the events I did go to.

University Teaching and Learning Conference

With all the work that has been done over the last couple of years where we have looked in detail at how we provide feedback to students, the development of our Feedback Academy and the use of “7 Principles of Feedback”, it was opportune to title this conference “Transforming Assessment and Feedback: Strategies that Work”.

After introductions we saw highlights from each of the four faculties on innovation in assessment and feedback practice –

ACT – Adrian Gurney – an online system for submission of large files, which can’t be handled by BlackBoard, for assessment and marking. Also linked to attendance monitoring.

ACT – Sita Bali – the experience of marking and providing feedback electronically to distance learning postgraduate students

ACT – John Holden who then described a great system of using trios of staff and students to create a dialogue when critiquing work

BEL – Robert Curtis demonstrated the use of YouTube in assessment for Business School students, where they film their own assessment and make it available electronically for assessment

BEL – Katy Vigurs discussed how continuous ongoing formative assessment was done with part time p/g education students though the use of linking Blackboard discussion boards to homework activity, and stressed the need for ground work and for students to have time to complete the task, and staff time to feedback

CES – Russel Campion described changes to a postgraduate research module taken by international students and how the use of surgeries and reviews had significantly reduced plagiarism issues and improved pass rates.

CES – Paul Orsmond looked at the role of curriculum design to allow students to use their feedback and the importance of giving students the opportunity to develop their own self feedback practices

HS – Val Nixon looked at the use of of providing numerical scores rather than written feedback for a number of assignments.

HS – Audio feedback was discussed, and its benefits in formative feedback and how it could be of particular benefit to students with learning disabilities

The keynote speaker of the day was Chris Rust, of Oxford Brookes, who considered “Reconceptualising Feedback”. Here are a few of my takeaways from that talk:

• QAA have always made recommendations about the need to improve feedback.
• The NSS leads to an expectation of more feedback,
• The conclusion has to be that we don’t do it very well!
• A social constructivist model should be used, the principle of this is that knowledge will be shaped and evolved through participation with a community of practice.
• Fear of NSS – too many senior staff in UK HE just want more feedback, more quickly! It’s not going to work.
• Ensuring that all student groups engage in class discussion is an equal opportunities issue.

A number of these link to other pieces of work we are running on retention, around a sense of belonging in the academic sphere, and on success and attainment of different student groups.

The afternoon sessions were run as an “unconference”. One that I attended was on retention of students with mental health issues, which led to a discussion of anxiety and stress among students, the difference between the two, and the possible need to develop some form of “psychological literacy” as well as digital and information literacy among new students. The second session I attended was a debate on MOOCs. I think everyone knows my view, but there were interesting questions on why this technology and why now?

University Leadership Conference – Creating a Coaching Culture

A fascinating day led by Julie Star and Jane Townsend of Starr Consulting, looking at how coaching can be embedded in our approaches to leadership.

A few takeaways:

Coaching skills are interpersonal skills.

• constructive feedback
• building rapport
• effective questioning
• focused listening
• structure of conversation

What coaching won’t do:

• eliminate the need for leadership
• substitute other motivating factors
• won’t impact on the actively disengaged
• construct sound business plans
• lessen the fears of people in the short term

the key thrust was about changing the conversation – and understanding the difference between a directive manager and a coaching manager.

Leadership Masterclass with Tom Kennie

A great session, really appreciated by those who were there.

Some of the ideas can be found in his paper on “ACADEMIC LEADERSHIP Dimensions, Dysfunctions and Dynamics” which can be downloaded from here.

Tom got us talking about the the change we anticipated in the future, at university level and at unit or faculty level. What about the amount, the pace and the predictability? Inevitably, we were all expecting more change, more quickly and with less predictability, which bears our many of the articles about the changes and challenges affecting HE

There was emphasis on developing a culture that had an innovative centre and that for the future, academic innovation was critical (this links nicely with the short thought piece recently from PA Consulting suggesting there will be three type of university in future: oligarchs, innovators and zombies.)

We discussed the possibility of the all rounder leader becoming overwhelmed, and how to seek the right balance between focus on: research; teaching; enterprise and academic citizenship.

The photo below shows us how to herd cats….

Faculty of Business Education and Law L&T Conference

I was really pleased to be able to lead a session at this conference on the partnership with students on our reputation. We looked in detail at two of the recent league tables, and considered the challenges that face us in the future.
There’ll be a lot more detail in future coming round to all schools and faculties in the near future.

Academy of Teaching Excellence Fellows Networking Event

A really useful session, not just for the presentations, but for the discussion about how this group could be instrumental in driving change. Interestingly this discussion took place in the week that the Higher published an article on research into the lack of reward or recognition in the sector for teaching and learning.

In conclusion – Staff Fest 2013 was a great success, and all credit to Marj Spiller and her team for running it!

Two articles caught my attention this week. Firstly a defence of the traditional lecture by Jonathan Wolff  of University College London and secondly an interview with Anant Agarwal of edX.

In the Guardian, Prof Wolff looks at a history of technical innovations that could have killed off the traditional lecture: the arrival of the printing press; audio recording and easily accessible video recording. In the model of disruptive technologies, then a successful new entrant to a market will offer a cheaper more accessible product, which may not have the features of that which is replacing initially, but which will still dislodge the incumbent market players.  Prof Wolff identifies nylon shirts and wine boxes as innovations that didn’t disrupt established products or services. I’m with him of this – my wine comes in bottles, and my shirts are always pure cotton.

He states:

For as long as the lecture is regarded as better than internet-based learning, it will survive on a substantial scale. And wherein lies its superiority? An interesting question. It is live. It is real. It is put on with you in mind, even if you are one of a large crowd. You experience it with other people. And, perhaps the clincher: it takes place in a university, bursting with life and interesting people who will inspire you in unexpected ways.

I believe that the sense of place is important as a part of the generation of a learning community, however, Prof Wolff does indicate that internet based teaching can offer many benefits. The clever approach surely will be to identify where each of the various technologies or methodologies can be used in an integrated or blended way to maximise student attainment and success.

All of which brings us neatly to the interview in the Times Higher with Anant Agarwal, one of the founders of edX. We’ve noted previously in this blog that the MOOC companies are now looking to blended learning approaches as a way of monetisng their courses and generating revenue to satisfy their investors. edX is a not-for-profit enterprise, but is also now talking about how its MOOCs could link to blended learning programmes:

One route being pursued by edX, which is now partnered with 27 universities across the world, is the licensing of its online courses to other higher education institutions. The idea is that students can view video lectures at home, or on campus in their own time, before receiving face-to-face instruction and guidance from their institution’s academics.

Inevitably there has been concern that if the delivery is being done via the internet, then the role of the lecturer is devalued or even removed.

Agarwal, who earlier this month spoke at the TEDGlobal conference in Edinburgh in defence of Moocs, denies that taking the teaching out of the lecture hall will jeopardise jobs. He insists instead that although lecturers’ roles may change slightly, students using Mooc resources will still benefit from contact time with professors.

“When textbooks came out we could have said the same thing – what’s going to happen to all the professors who had to remember and talk about the content? What it did was to transform professors’ jobs into ones where, rather than imparting content, they worked with students to impart knowledge and learning.”

As a university which has student learning at the centre of its plans, then the way in which we look to use resources such as MOOCs, open educational resources, the technologies used in existing online courses can provide us with new ways of delivering content, and improving the actual teaching that students get.

After all – when did you last see or hear a group of students rushing in excitement to a lecture ?

A new publication came out today, the report to the European Commission on improving the quality of teaching and learning in Europe’s higher education institutions.

The report emphasises the importance of teaching in HEIs, and asks that it be treated in the same way as research, in terms of status and promotion prospects.

A number of recommendations are provided- many of them are not earth-shattering, however in addition a number of questions are posed, for leaders of institutions and for teaching staff. Again, these may not be revolutionary for an instituition with a strong teaching and learning focus, but the ones for teachers do provide a useful reflective checklist:

General

>How comfortable am I with recent teaching concepts, such as student-centred teaching and learning, competences and learning outcomes, etc.? Would my teaching benefit from profes- sional training, mentoring or other support in this area?
> Would a teaching portfolio allow me to better reflect on my own teaching methods, objectives and achievements and thus foster constant improvement of my teaching performance?

Students as partners

> How can I make sure that my teaching puts the students at the centre of the teaching and learning process?
> How can I reach out to students to engage them actively and make them understand that successful teaching and learning at tertiary level requires strong personal commitment from both sides?
> How can I offer adequate counselling to my students,throughout their studies, to help them map out their individual learning itinerary and assume responsibility for it?
orientation phase
> How can I provide clear and transparent information on my study offers, including module descriptions, learning outcomes, and employment perspectives after graduation to prospec- tive students, e.g. through the website of my institution?
> How can I provide prospective students with any information on available self-assessment methods that would allow them to check their affinity and talent for the subject in question, the required previous knowledge, etc.?

Course design

> How can I make sure that my course design encourages and requires the active involvement of students in the learning process, e.g. through innovative forms such as problem-based and research-based learning, self-organised working groups, team work on research projects, tutoring and mentoring activities for the students, etc.?
> Is the course I am delivering part of an integrated curriculum which has been jointly designed by all members of staff involved in delivering the programme, based on a modular structure and agreed learning activities which will allow students to achieve clear and assessable learning outcomes?
> How can I organise my teaching in such a way that it will not simply provide my students with facts and knowledge, but confront them with questions that are bigger than the course itself?
> Will my teaching lead students to questioning their preconceived ideas and thus to a deeper understanding of the issue and to ‘self-thinking’. Will it stimulate critical and inquisitive
attitudes among my students?
> In the spirit of seeing students not as passive recipients of knowledge, but as responsible
partners in the teaching and learning process, how can I involve them in the permanent improvement of my course design?

Course delivery

> How can my teaching take into account the ever growing heterogeneity of the student body by using different methods, new media, new modes of delivery (such as blended learning), etc.?
> How does my course encourage my students to be aware of and to draw not only on my
own teaching and research, but also of fellow academics within and beyond my institution,
including international academics?
> How will my teaching impart, apart from the body of knowledge of the given discipline,
generic and language skills and stimulate personal development ?
> How does my teaching provide a research-rich and interdisciplinary environment to
students?
> How does my course provide my students with a sense of global connectedness and an
understanding of how their subject is viewed in different parts of the world?
> How does my course encourage community engagement and a sense of active citizenship
among my students?

Assessment

> How can I adapt my assessment formats to reflect the new pedagogical approaches, such as problem-based and research-based learning? Would presentations, role plays and case studies help me to measure the individual student’s progress in the acquisition of certain competences?
> How can I make sure that the number of exams is kept to a reasonable minimum so as not to distract students from their learning and research?

Quality enhancement

> How can I systematically demand student feedback on their learning experience in my courses? How can I use this feedback to constantly improve my teaching performance?
> Would I benefit from exchanges with colleagues on latest developments in curricular design,
new modes of delivery and assessment, and from peer reviewing of my teaching?

Yet another league table, or ranking of universities.

Ths week the Times Higher publishes it’s league table of the top 100 universities in the world, under 50 years old. One point of interest is the number of universities from the UK that make the list.

So here they are:

York. 7th
Warwick. 13th
Lancaster. 14th
UEA. 16th
Essex. 29th
Bath. 34th
Brunel 44th
Plymouth. 53rd
Stirling. 61st
Herriot Watt. 63rd
Loughborough. 65th
Surrey. 71st
Hertfordshire. 75th
Strathclyde. 79th
Liverpool John Moores. 88th
Aston. 96th
Kent. 97th
Open. 99th

Interesting that 3 of the universities are from the post-92 sector- it’ll be interesting to look at the methodology and see how they got there.

Regular readers will be aware of my ambivalence about MOOCs – I don’t see them as the avalanche that will totally transform or disrupt higher education, although I can recognise there are some useful things we can learn from them.

They do however provide a great opportunity for self-directed personal learning and development, with no financial cost – but a significant time commitment.

The recent NMC Horizon report identified that Learning Analytics will be a key development in the coming years, hence I am now enroled for Coursera’s new course on Big Data in Education which starts in August and runs for 10 weeks.

Through this I’ll be studying:

• Prediction Modeling
• Behavior Detection
• Behavior Detector Validation
• Relationship Mining
• Discovery with Models
• Visualization of Educational Data
• Knowledge Inference
• Structure Discovery: Knowledge Structures
• Structure Discovery: Clustering and Factor Analysis
• Educational Databases

Come and join me!

League tables are not something that are done to us. They are just a reflection of our performance, and I think we would all like to see our performance improve to the point in those tables where we all think we should be.

Staffordshire has performed better in student satisfaction this year, but the areas in which we could improve are: value added; career prospects, and entry tariff.

I’ll be meeting with lots of people of the next few weeks to start looking at what this means for us, and what we can change. The thoughts below are just a starting point – I hope everyone will engage in this important debate, starting with Heads of School and Associate Deans in the monthly meeting this week.     

Value added

In the Guardian League Table, this is a measure of good degree outcomes, moderated by  entry qualifications, rather than a simple measure of distance of travel between entry and exit. Since some of the most highly selective universities, with the highest entry tariffs, score most highly in value added, then as a University, we need to be looking at how many of our students are gaining good degrees. We already know that despite this figure rising in 2011-12, we are still a university that awards relatively few 1sts and 2(i)s.

There are a number of approaches we could use to tackle this, and to have any effect we will need to consider all of them

• Reviewing award regulations
• Reviewing individual module performances
• Reviewing student support systems
• Reviewing learning and teaching strategies, particularly around assessment and feedback
• Making sure all student groups (by gender, age, ethnicity etc) are able to perform equally well.

Career prospects

Firstly we need to ensure that the data we return is as good as possible – although this is the same for all of our data returns that are used in league table compilation.

Secondly, increasing the number of good degrees that we award should have positive benefit- students with a 2(i) or above are more likely to gain graduate employment, or land interviews with the bigger employers.

Thirdly, our Staffordshire Graduate programme will help to make our graduates more employable, but this will only start to pay dividends for the cohort graduating in 2015.

Finally, we could look to creating graduate internships within the university- other institutions have already done this. The benefit to the graduate is clear- graduate level work experience – and the benefit to us would be a pool of motivated employees who could be engaged in short term project work in both academic and service departments of the organisation.

Entry tariff

On one level this should be a no-brainer- students with better A levels perform better in degrees. However, we should not lose sight of two things:

• Our commitment  to widening participation in a city with relatively low educational achievement
• The numbers of students that we have with BTEC and other qualifications

Raising entry tariff sends a marketing message about the perceived value of an award, and may make it more likely for us to become first choice for applicants. However, in terms of improving attainment, we should also be developing a better understanding of our students’ previous background, which will involve a bit of data mining of our information system, and then ensuring our TLA approaches are suitable.

We will be working this year to gain a better understanding of how BTEC students achieve at university, how EdExcel awards could be designed to prepare students better for higher education, and how we could adjust to teaching these entrants

There’s a lot of work to do here, but we have turned a corner, our league table position is slightly better this year, and we are developing a better understanding  of how  to improve our position. To reiterate my first point though – this is not about responding to a league table result, or trying to game the system. It’s a recognition that the table is just a reflection of where we are right now. I think we all believe that we can be better than we seem to appear , and so we can start working towards that goal.

This week’s Sunday paper had articles by two of the well known names in disrupting education – Sugata Mitra of the “Hole in the Wall” project, and Anant Agarwal of EdX.

The gurus preaching these disruptions must love the platform they are given by mainstream press, and by industry bodies such as UUK as it gives them unbridled opportunity to preach to opinion formers. However, let’s look at what they have to say, and how useful it might be to us.

Firstly Sugata Mitra writes on “Advent of Google means we must rethink our approach to education” in which he discusses his view that curriculum is out of date in schools, and that self organising learning environments are the alternative. I’m pretty sure that Michael Gove might have a diametrically opposite point of view, but there is validity here in some of his ideas. I’m not sure I go all the way in removing all of the curriculum, but in terms of assessments being able to assess real skills rather than just facts then as Mitra says:

Teaching in an environment where the internet and discussion are allowed in exams would be different. The ability to find things out quickly and accurately would become the predominant skill. The ability to discriminate between alternatives, then put facts together to solve problems would be critical. That’s a skill that future employers would admire immensely.

He is not without his critics – a quick read of the comments underneath the article shows that, and it’s worth a look at this brief interview with Steve Wheeler.

The second article is by Anant Agarwal, one of the founders of EdX, the not for profit MOOC company led by Harvard and MIT, entitled “Online universities: it’s time for teachers to join the revolution“.

Like so many mainstream press articles on MOOCs, this is as usual full of praise and hyperbole about their potential:

“One way Moocs have changed education is by increasing access. Moocs make education borderless, gender-blind, race-blind, class-blind and bank account-blind”.

“Moocs are also improving the quality of education. Online learning promotes active learning, where the learner watches videos and engages in interactive exercises.”

An interesting point he makes is this (and remember Coursera’s recently expressed intention to move into the blended learning arena?):

I do not believe online education can replace a college experience, but the days of the old ways of teaching are numbered. Students have always been critical of large lecture halls where they are talked at, and declining lecture attendance is the result. But today we see that there is deep educational value in interactive learning, both online and in the classroom. Colleges and universities are beginning to use Moocs to make blended courses where online videos replace lectures, and class time is spent interacting with the professor, teaching staff and other students. Blended courses can produce good results.

Agarwal also talks about:

• the learning analytics they can perform: “EdX and its partner universities are using the data we collect throughout a class to research how students learn most effectively, and then apply that knowledge to both online learning and traditional on-campus teaching.”,
• changes to assessment “Another way technology has driven these revolutionary changes in education is through using artificial intelligence to help teachers effectively assess students’ work.”
• and the release of the EdX platform as open source “In April we announced that our entire learning platform would be released as an open source on 1 June, and that Stanford University, along with Berkeley, MIT, Harvard and others, would start collaborating with us to continue to improve the platform. We are looking forward to universities and developers everywhere enhancing the platform that powers our edX courses.

These are some of the ways in which all institutions might benefit from the technologies the MOOC providers have developed – at the simplest level, using some fairly simple learning analytics on our own VLE, together with attendance monitoring would provide information on overall engagement of students and what we could do to improve that engagement and hence success.